Scott Felder Homes

My wife (a Realtor in Charlotte for 31 years) & I have lived in our SF home for over 2 years now (28 months). In our case, the construction has been wonderful, super pleased. Even more importantly has been how SFH has quickly & efficiently handled warranty claims. Their proactive handling is wonderful - shout out to SFH & Mr. James Throgmorton. Thank you SFH - LOVING our home. Some of our friends in new homes not SFH have complained how difficult it is to get their warranty claims handled, so we really appreciate SFH.

Scot Felder was a huge disappointment! They build cheap homes with the bare necessities. Bought a house in Cedar Creek, the ugliest house and the cheapest house in the subdivision. No amenities and NO Quality in the workmanship. Toilets were chipped, caulking around cook top was chipped and cracked, molding around fireplace was not complete, chipped toiled in another bathroom, laundry room specked out for a sink but no sink, closets don't have space blocked out for shoes, everything in the kitchen is prefabbed, overall build is a joke! Builder should be reported to the BBB! Scot Felder BIG SHOTS should be ashamed and hang their head down low. Taking advantage of the consumer. You don’t see things in a walk through, you have to get in to see what a CUT RATE Builder they are! Sad day for any buyer.

The sales agent was awful once he got the earnest money. He suddenly forgot what he agreed too. Maybe that's why they but SF on every home. Construction team is hopeless. They do everything they can to not fix anything. Cheap materials and unqualified construction superintendents. I've had over 30 warranty claims in the first quarter of living in my home. Unsealed windows, closet doors falling off, bad breakers, hvac ducts missing, all the drain clean outs needed replaced, and multiple tiles broken. Buying a Scott felder home is a huge mistake.

Jodi was very helpful and explained each and every design aspect to us with so much patience! My experience with SF has been enhanced because of this design center!

We love our beautiful Scott Felder home! Kevin, Autumn, and Lance were absolutely amazing, helpful, and professional. They went above and beyond to ensure our experience in buying a home was superb. We had such an incredible experience that three other family members also bought a Scott Felder home soon after we signed our contract.

Where to begin on how amazing Kevin was! From the start Kevin attend to what home we wanted. He was very professional and attentive to our needs in a home. Kevin is the type of person that will tell you how it is and he is very upfront with everything. He never once faulter on what to expect throughout the home being built and kept us up to date on what happens next. During this journey together I felt as though Kevin lead us down the road by the hand and made sure that everything meets expectations and if not more. My fiancé and I felt as though he had our best interest at heart and couldn't be happier with the experience that Kevin gave us! He is truly a great person and we are glad that are we are in this amazing home because of him! Scott Felder I hope you have more people like Kevin, he truly builds relationships and trust with the customer! As for Lance the builder who did the oversight! He is just as amazing! He was attentive to the concerns we had and from the start. He made sure that things were correct and made adjustments to our home! Even after the home was built, Lance still has the personal interest to make sure that things are working properly and the if we have any warranty tickets he personally follows up (we only have a few warranty tickets which is common)! Lance is a down to earth kind of kind and we felt we were bless to have both him and Kevin. Scott Felder is truly an amazing Home Builder and is worth every penny you pay for!

My review is about why I didn’t buy a Scott Felder home. We wanted to build our own custom design on one of their available lots. In order to do that, we were told we had to go under contract by putting down 6% and make all the architectural decisions such the type of garage and the fireplace. However, we had no idea what the total contract amount would be for things like flooring and the many other options. We were given a 125 page document to try to figure out ourselves what things would cost. When we read that the upgrade from standard flat paint to semi-gloss paint cost $6,000 we were done. It was impossible to calculate the flooring upgrades due to a myriad of confusing options. Surprisingly, our sales representative was not able to help. All upgrade decisions had to be made at the design center after we put down $32,000 to go under contract. If I am wrong about this, I invite the company or public to comment.