Great Hills Eye Care
Great Hills Eye Care provides a truly excellent experience. The team's commitment to patient care is readily apparent, creating a comfortable and reassuring atmosphere. Finding a provider that prioritizes clear communication and a thorough examination is crucial, and they excel in delivering precisely that. I appreciate their focus on ensuring every patient understands their eye health and treatment options.
The professional staff fosters a positive and supportive environment. It’s clear that their expertise extends beyond just performing eye tests; they are dedicated to comprehensive eye wellness. Having access to knowledgeable and caring professionals for eye care needs, alongside efficient and friendly service, truly sets them apart in the Austin area. Their focus on patient comfort is commendable.
Information about optometrist in Austin - Great Hills Eye Care
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointments recommended
- Credit cards
- Debit cards
- NFC mobile payments
Customer Reviews
Great Hills Eye Care has a rating of 4.9 out of 5 based on over 1134 reviews on Google
My son and I had an excellent experience at Great Hills with Dr. Do! She did a comprehensive eye exam for both of us and we really felt cared for throughout the entire visit. Dr. Do took the time to explain everything clearly, answered all of our questions with patience, and made sure we were comfortable with every step of the exam. Her professionalism combined with a warm, approachable manner really made the difference for us. The office staff was also courteous and efficient, making the whole appointment smooth from start to finish. We left feeling confident in our eye health and grateful to have found such a knowledgeable and kind optometrist. Highly recommend!
Absolutely AMAZING! Dr Do made me feel like we were old friends and was so sweet, caring and made everything easy. Front desk are absolutely wonderful as well- so nice and knowledgeable and they also made the tests easy to do. Also, not NEARLY as expensive as other places! I don’t have vision insurance and everything including a 10 day supply of contacts (dry eye test, two glasses prescriptions (progressive and regular) and contact script retina scan and that ‘proof’ test where they blow air at your eyes) was less than $300. It would’ve been cheaper without all the stuff I requested, but I’m getting older and need them. Also, De Do is bilingual! (Spanish). LOVE THAT PLACE!!
Dr Do is one of the best optometrists I've seen. She was very knowledgeable, super patient, thorough, and kind! I've had a hard time finding a good optometrist in Austin. The entire team was also nice and efficient. Will definitely establish care here and would recommend 100%
Entire team, especially Dr. Do, was pleasant, willing to answer questions, as flexible as possible about the traffic/construction in the area. State of the art equipment. Fast, but thorough. My eye exam was a great experience. (Opticians at Costco are great, too).
I visited Great Hills Eye Care and saw Dr. Raymond Carneglia for an eye concern. He prescribed me eye drops, and shortly after using them my eye became red and swollen — an obvious reaction to the medication. When I called the clinic, I was told to stop the drops and schedule a follow-up. To my surprise, they insisted on charging me $99 for that follow-up, even though the visit was only necessary because of a side effect from medication prescribed at my original appointment. I explained my concern, but they refused to waive the fee. This experience left me feeling that patient care and responsibility for prescribed treatments are not a priority here. I ended up canceling the follow-up and going to a different clinic for care. I would not recommend this clinic to anyone expecting accountability or fair treatment.
Great experience with Dr. Raymond Carneglia. He made sure I was satisfied and encouraged me to return if I needed any adjustments to my RX. His attitude and expertise are impressive.
Great Hills Eye Care was amazing! I was in and out with a new prescription. I am seeing much better already. The doctor was very professional and explained everything to me. As a doctor myself (chiropractor) I appreciate his professionalism and explanation of everything! Thank you!
Information about Great Hills Eye Care
Address
Great Hills Eye Care is located at 10401 Research Blvd Suite A, Austin, TX 78759, United States
Phone
The phone number of Great Hills Eye Care is +1 512-345-2000
Website
The website of Great Hills Eye Care is: greathillseyecare.com
Business Hours
Monday: 09:15–18:00
Tuesday: 09:15–18:00
Wednesday: 09:15–18:00
Thursday: 09:15–18:00
Friday: 09:15–18:00
Saturday: 09:00–17:00
Sunday: 12:00–16:00
