Tru-Skin Dermatology

📍 Dermatologists in Austin

Tru-Skin Dermatology

8.4

True Skin Dermatology seems to offer a valuable service for those seeking dermatological care. Based on observed patterns, the expertise of the physicians appears to be a significant strength, with a noted ability to diagnose and treat skin conditions effectively and with a thoughtful approach, avoiding unnecessary interventions. A positive patient experience is frequently highlighted.

However, there are reported concerns regarding the level of compassion and responsiveness from some staff members. While individual interactions can vary, a consistently supportive and empathetic environment is crucial for patient comfort and confidence. Improvement in staff interactions would elevate the overall quality of the patient experience.

Information about a dermatologist in Austin - Tru-Skin Dermatology

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Planning
  • Appointment required
  • Appointments recommended
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Customer Reviews

★★★★★

Tru-Skin Dermatology has a rating of 4.7 out of 5 based on over 934 reviews on Google

travis speck

I needed to get in sooner than later and found her on ZOCDOC. I was able to get in the next day for something I was worried about and turns out it was just poison ivy. I appreciated her confidence in her diagnosis and steps to recover. Office has easy free parking and super quick! Found my new doc.

travis speck ☆ 5/5
charlotte sobeck

Quick and easy skin check. No let’s cut off this and that unnecessary thing. No all to common fear based medicine. Just a great DO doctor. I will be sad when Dr Ladd is no longer practicing, because it feels he is one of a kind in a world of medical practices that are suggesting and giving too many unnecessary drugs and treatments. I am grateful for his wisdom as well. Should I ever need deeper care for my skin, I am sure he will have a reasonable answer.

charlotte sobeck ☆ 5/5
Melissa Ralston

The staff lacks compassion and didn’t seem interested in addressing my concerns with care or urgency when I was experiencing a reaction to a product that I was prescribed and paid double for, when I could've bought the same thing OTC, something that could have easily been mentioned or offered as an alternative. There was 1 employee that I talked to that was so nice and seemed like she actually cared, but then I was transferred to a nurse that made me feel like an Inconvenience. I wouldn’t recommend this office based on my experience, and I should’ve read the bad reviews before coming here.

Melissa Ralston ☆ 1/5
Mohamadreza Ghorbanalizadegan

I had such a great experience at True Skin Dermatology. Dr. Amanda Robalin was amazing! she really took the time to listen, explain everything clearly, and provide the right treatment. Thanks to her care, my issue was fully resolved

Mohamadreza Ghorbanalizadegan ☆ 5/5
S Davis

I was cautiously optimistic about trying the radiation treatment for my basal cell carcinoma. I had MOHS surgery in the past and was very unhappy with the scar it left. I thought the staff and radiation technicians at Tru-Skin were wonderful. The office itself and easy parking was very pleasant. I 100% recommend this clinic.

S Davis ☆ 5/5
Kameel Kishek

Tried to reschedule by calling the number, literally started calling at 8:30 am. It’s 2 pm now and no one got back to me (every time i get the automated voice mail saying an arbitrary number in queue and that I’ll receive a call back, i only received voicemails saying to call the number again and it’s the same cycle all over). Then i got another voicemail saying that they will charge me $50 no-show fee! I kept on calling and decided to stay on hold and eventually someone answered me. They said they’ll note this info down but did not seem bothered that I was calling since 8 am, and hung up when i said I wanted to cancel and not re-schedule. Don’t go to this shop. Support small local clinics who care about their patients instead

Kameel Kishek ☆ 1/5
Donna

I went in for a general skin checkup to ensure no skin cancer issues. Other friends told me their dermatologists took pictures and measurements of various skin markings on their bodies (moles, spots, etc.) and compared them from year to year to check for changes. This doctor was nice, but he spent all of about 2 minutes looking at my skin, 3 minutes answering a direct question I asked him, so maybe 5 minutes total, and I got a bill for $277. Do not recommend.

Donna ☆ 1/5
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Information about Tru-Skin Dermatology

Address

Tru-Skin Dermatology is located at 3500 Jefferson St Suite 200, Austin, TX 78731, United States

Phone

The phone number of Tru-Skin Dermatology is +1 512-451-0139

Website

The website of Tru-Skin Dermatology is: tru-skin.com

Business Hours

Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–14:00
Saturday: Closed
Sunday: Closed

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