Capitol Credit Union
📍 Currency exchange services in Austin
Capitol Credit Union seems to offer a generally positive experience for many members. Several testimonials highlight the exceptional service provided by specific staff members, particularly praising their helpfulness and professional conduct. It’s clear that some employees go above and beyond, creating a beneficial relationship with their clientele, demonstrating a commitment to personalized assistance.
Overall, the credit union appears to be a reliable financial institution, driven by a dedication to customer satisfaction. The frequent mentions of staff demonstrating excellent service implies a strong focus on employee training and fostering a culture of support. This suggests they’re committed to providing a valuable and friendly atmosphere for those seeking banking and financial services, offering loans and other crucial services.
Information about currency exchange service in Austin - Capitol Credit Union
- Drive-through
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Free parking lot
Customer Reviews
Capitol Credit Union has a rating of 4.3 out of 5 based on over 34 reviews on Google
Had a pretty terrible experience with Jessica and Heather. I’ve never heard of a credit union calling family members nor did I give them any permission to do so. If you recently moved from out of state and have a remote job they treat this as a foreign concept.
Samuel Anstee has been very helpful, informative, professional and kind. Business was thoroughly handled. I highly recommend Capitol Credit Union.
My sister received a great amount of help from Samuel Anstee. Samuel is a prime example how you assist customers! What a great job!
I deposit a lot of money every month so I called to get a personal loan and told the person I was talking to that they could take the money out on the 2nd the loan was only going to b4 $300n the answer was not at this time n I was like you have got to be joking dude I was pissed I was about to short circuit but instead told him thank you n good bye
Straight to the point and helpful Lightening is dim The location was empty so I was served momentarily They have a driving through atm
Several months ago I was asked to consider joining Capitol CU located on Ben White. The staff didn't only encourage a basic checking or savings account, but helped me establish other beneficial credit union services. For me it was the investing side of the credit union. At my original CU, there were funds there that were just dormant. The investment team at Capitol helped me move those funds so that they could begin to earn dividends. I would have never thought to connect with the investment team had the Ben White team not encouraged me to consider it.
Went in for a visit this afternoon and the staff was incredible. They were knowledgeable answering any questions that I had about credit and helped me establish a bank account. I recommend anyone looking to establish a relationship with a credit union stop in and speak with the staff.
Information about Capitol Credit Union
Address
Capitol Credit Union is located at 133 E Ben White Blvd, Austin, TX 78704, United States
Phone
The phone number of Capitol Credit Union is +1 512-477-9465
Website
The website of Capitol Credit Union is: ccutx.org
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:00–14:00
Sunday: Closed
