Pet Supplies Plus Austin - N Mopac

I am visiting Austin with my pug. He really needed a bath. They accepted my out of town pre-purchased DIY dog wash card. The set up was very different than my home town store. I was very pleased. The employees were helpful and friendly. I much prefer this store to Petsmart.

I’ve been a customer for 10 years at pet supplies. I bought food and contained it in a large screw top container a month later I was mixing it with other food. I took it back to store with receipt they wouldn’t return it because I didn’t have original bag? Who keeps the dog food bag for a month? There were bugs in it and I dumped to bags of food out and returned the rest to store but, the supposed manager said if you don’t have the original bag we can’t return even with receipt. Their website and acct management is so bad it’s not worth it and I was told how bad the website is by an employee. I got a 15% discount on my email yesterday and said use by April 25 2025 really. There many better places and they lost a very good customer

Called in to see if y’all had my 14-year old whippet’s Pro Plan variety in stock. First off, Allison is sooooooooooo nice and helpful. She’s the star of this review. So, Ozzie and I went in (we live very close) and although y’all didn’t have the exact one, Allison helped me find one that worked. Fact is, Ozzie likes this formula more, so we’re switching! Also, I’ll be switching to this place instead of CHEWY. THEN Allison preceded to run around trying to help me find silver vine for my ‍⬛ and food for him as well, although she was super busy putting away stock. This level of kindness and customer service is something that’s becoming more and more a scarcity, once a standard business practice when I moved here in the early 90s. Thank you, Ozzie& his dad

If your pets eat, dress and get groomed better than you, this is the place. For GENUINE "Pet Owners" they’ve even got a dog spa along with monthly membership to wash. They’ve got the BEST natural (ACTUALLY natural) pet treats selection I’ve seen in Austin. Stop in and meet the beyond friendly and knowledgeable staff along with treat your fur baby. They also participate in local charity events along with admirable hiring practices. Update: 4/27/24 They’ve got the most wonderful staff, OWEN at the front always has the best personality and always happy to help out. We got a few free samples today when we brought our pups in! All pets welcome of course!

Vine a PET Supplies buscando un producto en específico para mi Shihtzu, y regresé con una bolsa con 10 productos más. Desde croquetas de la marca Nulo, salmón con arroz enlatado, polvo para la flora intestinal de mi perrito, juguetes, caldo de pavo, y más. La persona que me atendió fue tan amable en ayudarme a conseguir lo que necesitaba, que salí contenta por tener todo lo que le hacía falta a mi perrito. Además, me informó de los eventos que realizan en el mes para las mascotas. Es 100% seguro que regresaré.

The staff is awesome the manager is awesome my baby dragon loves them. he's in chameleon really. And on their website they have a phone number for a place for reptiles that is also awesome because I called them and got some advice on what plants to put in his tank. Definitely check them out and go there and visit these wonderful sweet awesome people. Highly recommended 10 Stars #Dragonapproved

Kayliana was amazing! We came in looking for dry skin relief for our dog, and not only did she help us get everything we needed, she also explained to us how to use the products. Very knowledgeable and professional… I fell in love with the fish tank at the register— it was so beautiful; I could not stop staring at it and the little lives inside of it. 10/10 Get all of your pets needs plus some!