Motel 6 Austin, TX - Central Downtown UT

This property claims to be a 2-star hotel. According to Google that would include the following. I'll then tell you where this property falls short: Rooms: Clean, comfortable rooms with private bathrooms, TVs, phones, and hygiene essentials. The room was clean but NOT comfortable. Amenities: Limited amenities like free Wi-Fi, daily housekeeping, and sometimes breakfast Services: 24-hour front desk access and owner/staff availability by phone Dining: On-site restaurant or dining area serving breakfast weekly and dinner at least five days a week This Motel 6 offer NONE of these except a clean room, comfortable bed, decent shower and heat. You always get that from Motel 6. But NONE of the rest at this property. 1. I have never had roaches at a Motel 6. This was a first. 2. The air in the room was "clammy." So humid papers curled. This is because the condensate drain is plugged. The same waterlogged air keeps getting over chilled and recirculaed. Damp bedding. Very unpleasant. 3. After repeated requests to have the desk and both bedside reading light bulbs replaced, I finally went to Home Depot and bought $38 worth of 2-prong florescent bulbs and replaced them myself. I also had to replace the TV remote batteries. Other than that the TV worked, but the sound was mushy. 4. Had to manually override the toilet float valve to get enough water in the tank to flush. 5. The vending machines were ALL empty. The sign said "See office." They were also out of everything. Every washer and every dryer in the coin laundry was "out of order" the whole 14 days I was there. 6. 20% of the time the Internet was non-existent. Not weak or intermittent a "strong" wifi network signal, just no Internet, like they didn't pay the ISP bill. I need Internet for business. I finally called the Motel 6 complaint line and things did improve a lot. 7. The house phone did not work so cell was the only way to reach the office. 8. But that didn't work when the Internet was down because their outside phone lines run on VoIP. 9. Since the office door was locked 24/7, the sign said "Use night window," which was 70 feet from Interstate 35 and on the same grade, so you had to yell. This is not a high crime area, I think they keep the door locked to discourage complaints. And it worked. I finally quit. In terms of maintenance, the room interior was "Motel 6 OK," good paint, etc. The outside, sidewalks and stairwells weren't. The big stuff got picked up, but pizza crusts, cigarette butts, sporks, beer tabs, bottle caps, condoms, all the little stuff that doesn't blow or wash away and would be hard to pick up just accumulated. I've stayed at Motel 6 many times and they have mostly been "good enough." But since the advent of Studio 6, the Motel 6 properties have slowly slipped to 1-Star. Google that and you'll get a fair description of this facility. Except for the clammy air, faulty toilet, missing light bulbs, empty vending machines, defunct laundry, exterior filth, unreliable Internet and inaccessible office. Oh yeah, and roaches. PS: I did have a 15 lb. dog. He loves to run away, so I put a note on the door, "Dog inside, do not open." This is the excuse I was given for no A/C maintenance, toilet or light bulb service. I said I was there working 90% of the time and would make a point of being there if I knew when he would come, but no maintenance man ever knocked. I really doubt there was one. Unless you absolutely can afford no better, stay somewhere else.

Be aware. They have rooms without a fridge and microwave. You book a room and the rooms that have a fridge and microwave are not available??? So glad I stopped at a grocery store. So I could throw out the stuff i bought for a 3 day stay. If i could have got a refund. I would have gone somewhere else, that had a room with a fridge and microwave... ? First for me, I've never rented a room that didn't have that standard in the room.

Pros: location. Not too far from the tourist areas and shopping. Plenty of places to pick any essentials. Even in check in they have items you may purchase. Parking: easy parking. Do wish it was gated but that's a preference. Price. If you need a night or 2 to stay, it will fit your needs and wont break the bank! (This may also cause some of the cons below. ) Pool. There is a pool available but was too cold when visiting but is nice to have the option to have. I did not use it so can not speak on condition of it but seemed fine far away. Wifi: wifi worked great ! Cons: No fridge or microwave. An inconvenience but if you aren't staying long, should be able to work around that. Room service: no do not disturb sign available. And weren't told when cleaning days were so was surprised when I noticed that someone entered the room after returning. We did get towels which is appreciated but due to safety concerns, would have liked a heads up. Ac: the unit made loud noises. Worked but had to turn off at times due to the sound. Room : outdated. Broken headboard and bathroom border. Bathroom super small. Toilet did not flush well. Floor was sticky when we first arrived. Summary: on a budget and need a place to stay a max of 2 nights ? Does the job! but the value comes with some drawbacks.

The front office simply has some internal healing to process in order to release the lies of hate and hostility that lives inside, therefore out. The transformation will do wonders for the world, and specifically the Motel 6 at Harmon. Prayers to the transformation process into goodness. Give your existence, resource, and time to the stay you deserve that will honor your light, the light. If not, keep flowing in your light elsewhere. In Jesus name Blessings!

Costumer service is top notch I believe family operated so I’m a huge fan of that . stay here 8 times a month and value the consistency of the team ,rooms are kept clean and property as well .like any older hotel there’s always something that’s gonna need to be fixed but they immediately respond to any request I’ve had give it 8/10 because it’s older property but service 10/10 all day

We stayed 5 nights so we didn't spend much time in the room. 4th night we found roaches in the washroom then a smaller one by the sink. The maid said it was "small" but I complained and we were able to switch rooms. Moved our luggage to the next building in a nicer room only to find roaches at night again. I would turn the bathroom light on & by sink, they'd scatter behind the big mirror. Kept all the lights on the last two nights. Thankfully nothing in the bed any night.

Room was dirty, reaks of cat piss, and the shower water doesn't even get remotely warm. Bathroom was filthy and had mold growing in the shower