Texas NeuroRehab Center

BEWARE: This place does NOT care about quality of life at all. I was effectively a prisoner in a for profit prison. It is well known that the death toll skyrockets at night and on weekends when visitors/family isn't there to see how dangerously understaffed they are. According to staff, ever since Covid, they purposely only keep a small fraction of the employees required for adequate care. From what I witnessed, this is absolutely true, and patients like me suffer every day as a result. I was not able to have one single meeting with my so called "social worker" the entire 3+ months i was there! When I finally filed a complaint and attempted to advocate for myself they effectively threw me out without my life sustaining equipment or any concern for my safety. I would NOT recommend this place to my worst enemy. Roaches, dangerous medication errors, the staff constantly complaining about how overworked and understaffed they are, terrible attitudes, and more. This place should be shut down immediately.

Do not send your child here - especially if they are autistic. This place is filthy, unsafe, and cruel. I found dead bugs in the showers, ants in my room every day, and period blood smeared on the walls. My medical needs were ignored (I was prescribed a wheelchair and wasn’t allowed to use it). Both staff and patients made this place unbearable. Staff mocked us for showing emotions, screamed at us, and forced meds on us just for crying. They let patients fight, steal, and sneak into rooms with zero consequences. I was verbally tormented by another girl every night while staff did nothing. Violence, screaming, and chaos broke out almost every single day, and we had to evacuate the unit multiple times because it was too dangerous to stay. Yes, a handful of staff were kind, but the system is broken beyond repair. This place destroyed my mental health. It is traumatizing, unsafe, and unprofessional. If you care about your child, do not send them here.

After five weeks in the hospital following a traumatic brain injury sustained in a car accident, my daughter was transferred to Texas Neuro Rehab Center. She has a disorder of consciousness—a condition I later learned they don’t even treat. They offer a one-size-fits-all approach: administer drug stimulants and, if the patient is deemed "responsive enough," they’ll receive physical, occupational, and other therapies. But what happens if your loved one isn’t responsive yet? Almost nothing. My daughter spent three months there—at $70,000 per month. And for that cost, there was no effort to optimize her sleep/wake cycle, no nutritional strategy, no sound therapy, no light therapy, no comprehensive treatment plan for a brain trying to heal. She received very little therapy at all because she was "too unresponsive"—a cruel catch-22 in a place that should know better. Had I known then what I know now, she never would have been sent to Texas Neuro. There are facilities that do specialize in disorders of consciousness. Facilities that understand healing doesn’t begin with responsiveness—it begins with intervention. Families need to know exactly what this facility does and does not offer before entrusting their loved one’s recovery to them.

I could not have achieved the progress I have now without the rock stars who show out by showing up amazing women who don't ever come in the building talking about is it Friday yet no they come ready to work to make there patients see the potential in themselves to build up there strength and give them tools for success once they hit the streets . All of these very special ladies have started from scratch on me and I was needing a lot of help and Karen and both Rachel's and all the physical therapists and occupational therapists have built my confidence and instilled tools to make me ready to go back into the world and not be afraid but to keep doing therapy and keep getting stronger and open my eyes to knowledge which will be put to the test that life ain't always fair I didn't ask for a stroke but I got one and now am I going to lay down and take this beating no fight and keep fighting . Thankyou for Texas neurology and for all the care techs who work hard to ensure that my stay here was pleasant and that I fed properly and clean. From the bottom of my heart I am so grateful and guess what the best is yet to come.

I was a patient between 2024 and early 2025, and that place was absolute. Torture the Chaparral unit. Some of the staff were nice, but the nurses refuse to handle care appropriately and gave random instructions to do stuff that didn't make sense or were impossible. And didn't even bother to help but shout out to deshawn, for making my stay a little easier. And shout out to mr. Jonah and Ms. Corina and Mr. Nick. But I made some friends that i'm still in touch with to this day

Horrible experience for my daughter. I took her out of behavioral RTC because she wasn’t safe and got jumped by other females there, scratched her neck, face.Other kids stole her clothes and bunny. She discharged over five weeks ago and I still haven’t received her clothes, personal items, they sent her home with an empty suitcase. They didn’t allow her to have her cpap there and staff weren’t helping her with her dental retainers so they got lost or thrown away.

Our 34 year old daughter was in Texas NeuroRehab Post acute brain injury center for over 2 months after a severe brainstem stroke. Her care there was outstanding. The staff went above expectations to help her. Literally every employee was kind and went the extra mile to make her stay comfortable and productive. She was treated with love and respect and made to feel like a family member. I would highly recommend this facility.