The Salvation Army Thrift Store Austin, TX

Don Juan the manager is AMAZING!!!!! He is great !!! Very attentive and happy and takes care of all the customers. When there was a long line he finished helping load furniture in the back of a truck outside he came in and started getting the line down. He's happy and friendly. We will definitely return and tell everyone about how awesome it is. Thanks Don Juan. My mom and I will be back. Oh Wednesdays are 50% off. Great day to go

I am so blessed for the Store and the awesome people who work there. The sales are awesome and it’s something I look forward to every week. I am new in town, I came here about a month ago with no home or furniture . Now I have my own little apartment and it’s getting furnished with the affordable priced furniture here. Juan and Erick have been such great help with their excellent customer service and attention to our needs. They even gave me help loading my purchased furniture. Thank you Salvation Army

John and Eric at the 8510 Research Blvd, Austin, TX 78758 store location are top notch employees of the highest caliber. You could not ask for better service, professionalism and dedication for their customers than these 2 gentlemen. They treat customers with kindness and respect regardless of the situation. Many times I have witnessed them at their busiest yet to them that is no different than when they are slower. To them the customers come first. That is commendable. The Salvation Army Family Store is lucky to have them as trusted employees. You both rock!

The store manager, Juan, treated us wonderfully. We are very satisfied with his patience and the care he gave my wife and me in helping us choose the best furniture for our home. It was of the highest quality, and we will definitely recommend it to our family and friends. Thank you for everything.

I’ve only been to this Salvation Army twice, and I was shocked by how much things changed in such a short time. The first time, prices were reasonable and it felt like a true thrift store. But on my second visit, the furniture was priced at $199–$200 — for used items that were donated for free! The floor is overcrowded with overpriced furniture, and it really made me wonder if they got new management. It’s hard to believe this is the same store I visited just a month ago. If this continues, I can see why even loyal shoppers might stop coming back. Very disappointing. My response to owners comment (update) I ended up finding the same quality furniture at Goodwill for just $14.99. It’s honestly disappointing to see prices so high here, especially when the items just sit on the floor taking up space. As someone who ran a Habitat for Humanity store for years, I know how important it is to keep things moving. You make more money by keeping prices fair and turning over inventory, not by letting it sit. You might want to consider checking out what your competitors are charging — because right now, loyal customers are walking out the door.

By far, the atmosphere is just different! You walk in and you are greeted with a smile, and Jesse (Lord, I hope that's right), is absolutely the most down to earth, friendly person. The entire staff shares the same spirit. These people, helped me make my new apartment a home. Thank you!

I went to this Salvation Army location this morning for the first time. I came in about 30 minutes after they opened. The service was awesome and very friendly! I believe it was the manager I spoke with, he was very helpful and enthusiastic. I wish I could go to the location more often if I could, but it’s half an hour away from me, but it looks like it’s worth the trip! Very happy with my first visit.