Hines Pool & Spa

Hines is the only company I will trust to handle my pool issues. Their service team is the best. My pool robot broke recently and Ready took it home to fix it while he was sick. Who does that? Committed employees like they have at Hines, that's who. They've been taking care of pools at my houses for over 10 years and are simply the best. If there's an issue, they know what to do. I had my next door neighbor call because his got to wasn't working. They found things not hooked up by the previous owner that has always been wrong. Not anymore. He's happy it's working great. Call Hines for regular maintenance or service. They're great at both

This is a truly outstanding pool service company. I called them for filter sand replacement. The final bill was about $200 cheaper than their estimate. The technicians were extremely professional, meticulous, friendly and patient. I expected a hard sell on pool services, but was very pleasantly surprised that they did not pressure me into anything. I'm really happy with the entire process, from scheduling to service to payment. Hines will absolutely be my first choice in pool service going forward.

Hines Pool and Spa exceeded my expectations! The team was professional, efficient, and clearly passionate about their work. From start to finish, they made the process smooth and stress-free. My pool looks amazing highly recommend them! Michael was great

I am writing to rave about two particular employees at Hines Pool in Austin. Hines has serviced my parents’ pool for over a decade so I gave them a shot when I purchased a home with my first pool. It is an older pool with problems common with older pools (i.e, it needs lots of attention.) My regular provider who cleans the pool and keeps an eye on potential issues that may arise in the future has been, and remains, invaluable. Her name is Melissa W. and she is always responsive, always punctual, and always goes above and beyond. Honestly, I would probably leave Hines and follow her if she joined another pool servicing company. She’s that good. The other person I want to compliment is Dylan A. He is a wunderkind at fixing big and small issues. I felt bad asking him if it was possible to change some big picture things about the pool setup and, not only was his attitude positive and helpful, he got it done same day. You just don’t find these folks every day. Thanks to both Melissa and Dylan!

Hines is a great company to work with, and I especially want to give a shoutout to Anthony - he takes excellent care of our pool week after week and is happy to answer any of my questions and concerns when they arise. Thanks Anthony!

Really happy with the technician from Hines Pool & Spa (Chris) who fixed our very old Hayward controller. Several other local pool companies had a chance to do it and failed. Hines stuck with it, patiently, until the problem was solved. They earned my business with technical knowledge, professionalism, and tenacity.

My pool pump failed and I contacted Hines Monday. As this is the busy season, I was expecting 4 or 5 day delay. They got to me first thing Tuesday! I was very pleased and impressed. I have used Hines for many years and have always received the best service. Ray is the best. And Michael, who did the work, is a great guy and a knowledgeable technician. I could not have asked for more!