Washatopia Laundromat

I previously visited this place few months ago and didn't have the best experience, but today was a refreshing change. John provided exceptional assistance and demonstrated excellent customer service skills. The place was well-maintained, and everyone was incredibly kind.

First things first, staff working here are very nice, despite the weird responses from the owner on these reviews. Not sure what's up with that, people are looking at these reviews for professional responses and seeing grudge-esque posts about videos of people is just odd to see under any business. Washers and dryers work well as they should at any laundromat but there was weird leakage from a couple, one that mentioned it had no hot water (only warm at most) for some reason, a few shut down, and a couple of the dryers I tried I had to move between because the door would not seal shut. Prices are a little higher than I would have expected and maybe a touch higher compared to a couple of the other laundromats within 10-15 minutes. It was a little frustrating that the self-service card refills were busted too, had to call the guy working over while he was trying to fold laundry a couple times to refill my card when that's usually working fine at other laundromats. TVs were also off while I was there, not sure if those are busted, and Wi-Fi was so much slower than using the hotspot on my phone. I could have probably forgiven a lot of this if they were open maybe an hour later, it was packed and harder to find a good washer at 7PM, easier closer to 8 but then you're pressing on their last wash time at 8:30. Overall giving this a 3/5 because the employees are nice and I was at least able to get my laundry done even though it was kind of a hassle.

what advancements/magic do they have that makes their washing/drying machines seem like space age tech compared my apartment’s machines? i was able to dry all of my bulky items (in one machine!!!) in a record of 15 minutes. it’s clean and well-maintained, that much i know. staff was extremely helpful and kind too!

I first started going here for the Homeless outreach, that provides laundry for homeless. I am now no longer homeless and am working at Cava-Domain; however while initially living at the Extended Stay on Research. I was able to still utilize this laundromat, to save money. The owners are amazing and friendly! God bless them and their families!

I visited this place on a Sunday around 11:30 AM, and it was fairly busy. All the spots near the shade and front door were taken, but there was plenty of parking. One nice feature is that the laundromat doesn’t take quarters; instead, you purchase a loading card for $1. The machine for buying the card is straightforward and user-friendly, offering options to load $10, $20, $30, or $40 onto the card. Since I had heavy, bulky blankets to wash, I opted for the largest washing machine available. The settings I used were heavy, normal, and warm water, which cost $10.55. The price varies depending on the settings you choose. Although the washing machine display indicated a 33-minute cycle, my load took closer to 40 to 45 minutes to finish. The dryers operate at $1 for 15 minutes of drying time. My main complaint involves other customers’ habits. Many people leave their clothes in the dryers long after the cycle ends, reducing availability for others. Additionally, some of the dryer doors don’t close properly, which can be frustrating, especially when machines are in high demand. These issues are due to inconsiderate people who don’t think about others waiting, making an already busy laundromat experience less efficient and more frustrating. Definitely make sure you check the door before loading clothes in to help save time.

The owners here are so kind and giving! ❤️❤️ They do wonderful things for our community! Thank you for all that you do! It is greatly appreciated! ❤️ ❤️ ❤️ ❤️ ❤️ I feel a sense of "POSITIVE" energy, every time I enter their establishment! ❤️ Thank you for opening your doors and hearts, to serve, by doing GOD’s work! ❤️ ❤️ ❤️

I've been using Washatopia since about 2012 maybe. Laura & I have formed a very close friendship. The facility is always clean & the machines are very rarely broken. I live behind Samsung on Parmer & will make the drive to do my laundry.