RK Audiology - Westlake

I'll make this short, but it could be longer and even more glowing. Recent visit was with Maddy for a simple ear cleaning. They have a machine that makes the whole process quick, comfortable, and very effective. On paper, Maddy may be the least qualified of their audiologist staff, but she gave me some insight on my hearing aids that no one else has. She was charming, very considerate, and made the whole process understandable. On this process alone, RK is dramatically better that my other experiences. They are still locally owned and you know what that can mean. Support them.

Very professional PHD audiologists helped my 92 y/o Dad to find the hearing aid that fit his needs and hearing loss parameters the best. Hearing aids can be very expensive and they were able to find a good fit within Dad's budget. There is so much pressure on seniors to buy the cheap hearing aids that are frequently advertised online, on TV, and in mailers. It usually leaves them frustrated that they may be able to hear more but not hear well. Get a good hearing test, and get the hearing-aid that fits your areas of hearing loss. Highly recommend Victoria (and Maddi) who I think did an excellent job!

I am 78 years old and over the years have had many dealings with health care providers. Most have been competent, but did not inspire sufficient confidence to trust them without feeling the need to verify/do diligence before following their advice. Dr. Veronica Villlareal at RK Audiology exhibits total mastery of her field. In a one hour appointment, she listened carefully and proceeded in a friendly, organized and confident manner to test, assess, and communicate her findings. Then using advanced analytical and programming tools, she resolved the problems I was having with my hearing aid. If you've never experienced working with someone who is a "master" in their field and have hearing problems, I highly recommend Dr. Villareal.

Awesome experience. Very friendly staff, clean offices and the latest testing equipment. Dr. Villareal took her time going over my hearing status and explaining my options. She also cleaned my current hearing aids and did some adjustments as they're 5 years old and were giving me some problems. If I decide to go with a new and updated set of hearing aids I'll definitely return.

I am so happy I found this office. I needed a very last minute ear wax removal before a long haul flight. It's a bit of a drive for me but I was desperate so I figured it'd be a one time appointment. However, I have found my new go to cleaning office and any other future auditory needs I'm sure. The audiologist was so friendly and explained everything in such helpful detail. I've had wax removals in the past but this visit doesn't compare. She used a tiny video camera to show me exactly what was going on (optional if you're squeamish) and then gently did her job. I felt so much better afterwards but mostly I just felt super comfortable and at ease at this office.

I truly believe that audiologists make or break the quality of the hearing aid. Best audiologist I have ever had and have been doing this for over a decade. The RK Audiology audiologists are professional as well as proficient. I highly recommend them.

This clinic is amazing! Victoria and Maddy were so nice and got me in same day for an appointment to help with the ear pain that I had been experiencing. Would highly recommend!