The LINE Austin

The suite was not well maintained. It made me feel like it was not clean. If the hotel doesn’t maintain the room why would they care if they are cleaned properly? The king bed was on the poor side and the breakfast delivered was inedible. My husband got the diner breakfast and took tone bite of the eggs and one of the bacon and covered the meal back up and left the table. I recommend getting breakfast somewhere else. The lobby was nice and the employees were friendly. We had 2 nights booked, but left after the first night. I didn’t want to stay. They were nice enough to refund the night to me. But as I paid $500 a night for a suite, it was low quality. I will not be back.

They were attentive to our needs when asked for anything. The pool was nice and cold on a hot day! The bar staff made good drinks. The taco place was BOMB! If I had anything cons to say it would be the cleaners don’t turn down the rooms until late afternoon. They didn’t replace glasses in the room and the bed wasn’t comfortable. They gave us extra pillows to make us more comfortable but it didn’t work. The shower water gets all over the floor with the half wall.

Attended a family repast at The Line Hotel and had a wonderful experience. We rented a private ballroom/meeting space and the staff went above and beyond — attentive, kind, and professional. The lobby is absolutely fabulous, with a laid-back yet upscale vibe that really sets the tone. Everything flowed smoothly and the atmosphere made a difficult day feel more comforting. Highly recommend The Line Hotel for both events and a stylish stay.

one of the best hotel experiences I can recall! Great location, fabulous pool. Comfortable and stylish rooms and lobby. A casual and delicious taco joint as well as a high end restaurant in the lobby each with a bar! Very well appointed mini-bar and in-room snack station. I hope I can return soon.

Warning!!!! They have a parking garage but don’t let hotel guests park in it for free. Your parking will cost you as much as your room! They are gonna charge you a random large amount on your card of $500 after your stay as well! The lobby and pool are beautiful and nice and location is great …. But The room is garbage and room service just as bad. They didn’t replace everything everyday including water and coffee was never replaced. The hotel staff are rude and unhelpful. Even the $7 coffee I bought in the lobby was full of grounds. I needed to add details to my reservation and it took them an hour on the phone before finally transferring me to the manager to finally add a name to the room! They are money hungry and it shows but their service isn’t good. This is a high priced hotel for Austin. You can find nicer for this price. I had a great time in Austin and glad I was this area but not thanks to the hotel.

I recently stayed at The LINE Hotel Austin. The design and location are definitely highlights—the space is visually striking and well situated. Check-in was smooth, but no assistance was offered with luggage, which would have been appreciated. Our room showed signs of wear, including stained carpet, dusty surfaces, and dated furniture. The bathroom could benefit from updated lighting and refreshed grout to match the hotel’s modern aesthetic. The pool area had great energy, but it needed more frequent upkeep. We noticed cracked tiles, bird droppings on loungers, and used cups in the water. Pool seating could also be more accommodating for taller guests. Food and drinks were enjoyable, and Matt at the pool bar provided excellent service—he was a standout. However, there were a few service gaps, such as no side plates for shared dishes and grooming concerns at P6 that took away from the overall dining experience. Unfortunately, a hair in my room service meal and a delay in resolving it, along with a non-functional in-room phone and poor cell reception, made that part of the stay frustrating. This property has strong potential, with its bold design and great location, but some areas of service and maintenance could benefit from more attention to detail. I’d be open to returning in the future if improvements are made.

Quiet, upscale boutique hotel without the stuffy pretentiousness in the category. Amazing pool, unbeatable location in the middle of ALL the action, but a peaceful, comfortable retreat from the sounds and commotion of downtown. Room was so comfortable, yet warmly minimalist. This place hit a home run on every level. Can't wait to return for my next stay.